Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To claim misprinted, damaged, or defective items, you must submit your request within 7 days of delivery. For replacements and refunds, please send us unboxing videos and pictures of the defective product, along with images of the original packaging. All claims for replacements must be submitted within 7 days of delivery
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If you have noticed any damage to the package while receiving it from the courier, kindly mention the damage in the remark while signing. This will help us in claiming the refund from the courier service. To start a return, you can contact us at team@afterhoursofficial.in. 

If your return request is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at team@afterhoursofficial.in.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

No returns or exchanges for ordering wrong size or without defects. 

If you do not have an unboxing video of the order and we fail to verify the cause, After Hours will not be liable for refunds/replacement of such products.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at team@afterhoursofficial.in.